Frequently Asked Questions
Have questions about voucher authenticity, validity, or turnaround? We've got you covered.
Yes. Every Vouchrr voucher is an official voucher from the exam provider — ETS for TOEFL and GRE, Duolingo for DET, and Pearson for PTE Academic. They are identical to vouchers purchased directly from the official websites. Same test, same score, same validity.
Voucher codes are delivered directly to your registered email and WhatsApp number within hours of payment confirmation. Once you submit an enquiry, our representative will call you same-day to confirm your slot, verify details, and guide you through payment.
You can save between ₹1,000 and ₹3,500 on your exam booking fees depending on the test you choose. Specifically, you save ₹1,000 on the Duolingo English Test (DET), ₹2,500 on TOEFL iBT, ₹2,000 on PTE Academic, and ₹3,500 on the GRE General Test.
These exams are globally accepted by thousands of universities, including over 5,000 for Duolingo (DET), 11,500+ for TOEFL, 3,000+ for PTE, and most US/Canadian graduate schools for GRE. Specifically, PTE is widely accepted for UK and Australian visa routes, while GRE is required for most graduate programs.
Our representative will contact you via phone or WhatsApp within a few hours of your enquiry on the same day. Our customer support desk operates 7 days a week from 9:00 AM to 9:00 PM IST.
You are entitled to a full refund if a voucher code is invalid or not delivered within 48 hours of payment confirmation. Requests must be submitted via email to hello@vouchrr.in within 48 hours of delivery, and verified refunds are processed within 3–5 business days.
Yes, we provide free comprehensive guidance on university shortlisting, application strategy, and test prep planning for Indian students. Our representative will walk you through these options during your voucher booking confirmation call.
Yes, your contact details are completely secure, stored in an encrypted database, and used exclusively by the Vouchrr team to process your voucher booking. We are fully compliant with India's DPDP Act 2023 and never sell or share data with third-party networks.